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Accessibility Statement

Accessiblity Statement

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Last updated: 15th May 2026

 

Quicksave Retail Ltd is committed to making our website accessible and easy to use for as many people as possible.

We want all customers to be able to browse our products, read information, place orders and contact us without unnecessary difficulty.

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1. Our commitment

We aim to make our website clear, simple and accessible for all users, including people who may use assistive technologies such as screen readers, magnifiers, voice recognition software or keyboard navigation.

We are working towards following recognised accessibility standards, including the Web Content Accessibility Guidelines, known as WCAG. WCAG is widely used as the main standard for improving website accessibility.

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2. What we are doing

We aim to make our website:

  • Easy to navigate

  • Clear and simple to read

  • Usable on mobile, tablet and desktop devices

  • Usable with a keyboard where possible

  • Compatible with common browsers and assistive technologies

  • Structured with clear headings and page layouts

  • Designed with readable text, clear buttons and suitable colour contrast

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3. Accessibility features

Where possible, our website may include:

  • Clear page headings

  • Descriptive product information

  • Simple navigation menus

  • Readable fonts and spacing

  • Text alternatives for important images

  • Clear form labels

  • Consistent page layouts

  • Visible links and buttons

  • Responsive design for different screen sizes

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4. Areas we are improving

We are continuously reviewing our website and may make improvements over time.

Some areas may not yet be fully accessible, especially where content, features or tools are provided by third-party platforms, apps or plugins.

This may include:

  • Payment provider pages

  • Delivery or tracking tools

  • Embedded social media content

  • Third-party review widgets

  • Certain images, banners or promotional graphics

  • Older content that may not yet have full accessibility text

Where we identify issues, we will aim to fix them where reasonably possible.

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5. Third-party content

Our website may include links to third-party websites or services. We are not responsible for the accessibility of third-party websites, but we will aim to work with reputable providers and improve the customer experience where we can.

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6. Help using our website

If you have difficulty using any part of our website, please contact us and we will do our best to help.

For example, we may be able to:

  • Provide product information in a different format

  • Help you place an order

  • Explain delivery or return information

  • Assist with account or checkout issues

  • Provide support by email

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7. Contact us about accessibility

If you find any accessibility problem on our website, or if you need information in a different format, please contact us:

Quicksave Retail Ltd
Email: help@qs-retail-ltd.com
Website: QuickSave Retail Ltd | ecommerce

When contacting us, please include:

  • The page or product you were trying to access

  • What issue you experienced

  • What device, browser or assistive technology you were using, if relevant

This will help us understand the problem and improve the website.

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8. Legal note

As a UK business, we understand the importance of making reasonable adjustments so that customers are not unfairly prevented from accessing our services. UK Government guidance notes that service providers have a legal obligation to make reasonable adjustments under the Equality Act 2010.

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9. Updates to this statement

We may update this Accessibility Statement from time to time as we improve our website, update our systems or introduce new features.

The latest version will always be available on our website.

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