Privacy Policy

​

Last updated: 15-May-2026

​

Quicksave Retail Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you visit our website, place an order, contact us, or use our services.

​

1. Who we are​

Quicksave Retail Ltd is an ecommerce retail business.

Company name: Quicksave Retail Ltd
Website: https://www.quicksaveretail.com/
Email: help@qs-retail-ltd.com
Registered address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom

For data protection purposes, Quicksave Retail Ltd is the data controller of the personal information we collect.

​

2. Information we collect​

We may collect the following information:

• Your name

• Email address

• Phone number

• Billing and delivery address

• Order details

• Payment-related information

• Customer service messages

• Website usage information, such as IP address, browser type and pages visited

• Marketing preferences

We do not usually store your full card details. Payments are processed securely by third-party payment providers.

​

3. How we use your information​

We use your information to:

• Process and deliver your orders

• Take payments and manage refunds

• Provide customer support

• Respond to enquiries

• Manage returns

• Improve our website and services

• Send marketing emails, where permitted

• Meet legal, tax and accounting obligations

• Help protect our website and business from fraud or misuse

​

4. Legal basis for using your information​

We only use your personal information where we have a lawful reason to do so. This may include:

• Contract: to process and deliver your order

• Legal obligation: to keep business and tax records

• Legitimate interests: to improve our services, prevent fraud and manage customer support

• Consent: for marketing emails and non-essential cookies, where required

​

5. Sharing your information​

We may share your information with trusted third parties who help us run our business, including:

• Payment providers

• Delivery companies

• Website and ecommerce platform providers

• Email marketing providers

• IT and hosting providers

• Accountants, legal advisers or regulators where required

We do not sell your personal information.

​

6. Cookies​

Our website may use cookies to make the site work properly, improve performance, remember preferences and support marketing or analytics.

You can manage cookies through your browser settings or, where available, through our cookie banner or cookie preferences tool.

For more details, please see our Cookie Policy: Cookies Policy | Quicksave Retail Ltd

7. Marketing​

If you sign up to marketing or have bought from us before, we may contact you about products, offers or updates that may interest you.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

​

8. How long we keep your information​

We only keep your information for as long as necessary.

Order and transaction records may be kept for up to 6 years for tax, accounting and legal purposes. Marketing information is kept until you unsubscribe or ask us to remove it.

​

9. Your rights​

You have the right to:

• Access the personal information we hold about you

• Ask us to correct incorrect information

• Ask us to delete your information

• Object to certain uses of your information

• Restrict how we use your information

• Withdraw consent where we rely on consent

• Complain to the Information Commissioner’s Office

To exercise your rights, contact us at: help@qs-retail-ltd.com

​

10. Contact us​

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Quicksave Retail Ltd
Email: help@qs-retail-ltd.com
Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom

You can also complain to the Information Commissioner’s Office at ico.org.uk if you are unhappy with how your data is handled.

​

11. Updates to this policy​

We may update this Privacy Policy from time to time. The latest version will always be available on our website.